Commercial Disclosure (Specified Commercial Transactions Act)
Last updated: October 19, 2026
- Seller
- Stilltouch (sole proprietorship, Japan)
- Responsible person
- Address
- Omitted because the seller is a sole proprietor. We will disclose it without delay upon request to support@luminask.app.
- Phone
- We will disclose it without delay upon request to support@luminask.app.
- support@luminask.app
- Price
- Priority Asks, gifts, and memberships are priced as shown on each Host's page (tax included).
- Additional fees
- Internet connection and data charges (paid by the customer)
- Payment methods
- Credit card and other methods via Stripe
- Payment timing
- Priority Asks and gifts: at the time of purchase
- Memberships: at sign-up and on each monthly renewal date
- Delivery
- Priority Asks: delivered to the Host immediately after payment; the Host provides the answer
- Gifts: upon completion of payment
- Memberships: benefits are available immediately after payment
- Returns and cancellation
- Due to the nature of digital services, we do not accept returns or refunds after delivery
- If a Host does not answer a Priority Ask within 7 days of payment, we refund it in full
- To stop a membership, contact support@luminask.app by the day before the next renewal date; no further charges will be made
- Supported browsers
- Latest versions of Chrome, Safari, Edge, and Firefox